simplicity at your service.

At Houchens Insurance Group, our customers are our main priority. We’re always thinking of ways to better suit you and ensure a smooth, easy-going experience while completely adhering to your insurance needs.

This is why we are excited to announce our latest venture into customer satisfaction, HIG247.

What IS HIG247?


  • a brand new mobile phone app that gives you 24/7 access to insurance information

What can I do on it?


View policy information such as:


  • Vehicle Schedule
  • Driver Schedule
  • Policy Documents (Ex. Policies, endorsements, audits, certificates – evidence of coverage only)


Along with other features:


  • Mobile Bill Pay
  • Auto ID cards
  • Clients can send service requests to their agent/account manager


If you would like to sign up for access to HIG247, you can access the following link:  https://portal.csr24.com/mvc/2130010496  or you can contact your service representative for assistance.